Communication accommodation theory in oncology nursing: a framework for patient-centred care in cancer
- Nursing & Care Open Access Journal
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Suzanna Apostolovski,1Howard Giles2
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Abstract
Effective communication is vital for high-quality oncology nursing. This communication is necessary in influencing patients’ understanding, emotional well-being, treatment adherence, and overall patient experience. Oncology nurses occupy a unique position within multidisciplinary cancer care through their interactions with patients and families across the patient journey (e.g., diagnosis, treatment, survivorship, and palliative care). Communication Accommodation Theory (CAT) offers a practical framework for understanding how nurses can tailor communication to patients’ cognitive, emotional, cultural, and informational needs. This article explores the relevance of CAT to oncology nursing and highlights practical communication strategies and recommendations that can be applied to strengthen therapeutic relationships, improve patient-centred care, and support nursing education and leadership. Integrating accommodative communication approaches into oncology practice represents an important opportunity to enhance communication quality while promoting compassionate, equitable, and person-centred cancer care.
Keywords
communication accommodation theory, nursing, cancer, oncology, patientcentred care


